In-depth reviews

Polestar 2 hatchback - Interior & comfort

Attractive materials and an intuitive Android-based infotainment system

Carbuyer Rating

4.3 out of 5

Interior & comfort Rating

4.5 out of 5

​Ride comfort isn't bad enough that it should put customers off but both the Polestar 2 and Model 3 have firm suspension, presumably to ensure great handling despite their weight. This is especially the case for the Polestar 2 when it’s fitted with the Performance Pack and the 20-inch alloy wheels; the standard 19-inch items and suspension will be more forgiving on UK roads. The single motor version we tested offered a good blend of comfort and composure. Refinement is impressive, with noise comprehensively isolated from the interior, even when the road surface turns rough.

Given the car in range-topping form costs almost £50,000, you'd expect a plush interior, and the Polestar 2 delivers in most areas. There's a selection of attractive interiors, with finishes including Scandinavian wood trim and an upholstered dashboard. It's also vegan-friendly, although it's possible to add leather as a £4,000 option. Lost keys should be consigned to history, as 'Phone-as-Key' tech senses the driver as they walk towards the car. This smart locking system can also allow collection drivers to pick up the car and delivery services to place items in the boot without the owner being present.

Sitting in the middle of the minimalist dashboard, the 11-inch portrait infotainment screen is the world's first to get Android's in-car infotainment software ‘Android Automotive OS’. It offers Google Assistant, Google Maps and apps, so should offer a great experience if you're an Android smartphone user, while Apple CarPlay is due via an over-the-air update towards the end of 2021.

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The resolution of the infotainment screen is excellent and using an Android system rather than one developed by Polestar seems like a masterstroke; it's surely a sign of what's to come for infotainment systems in future. It’s much clearer and more intuitive than the average manufacturer-developed operating system and seems like an obvious step when you think about what we've become familiar with through the use of smartphones. It’s also good because it means you can still use Google Maps on the screen if you have an iPhone and are waiting for the CarPlay update.

The two-zone climate control is adjusted via a very clear touchscreen section at the bottom of the infotainment display. The absence of physical dials for this task is often a pain, particularly when driving, but it works well in the Polestar 2. A big portrait infotainment screen is something we associate with Tesla but it appears Polestar appreciated this and put plenty of effort into their own version. The result is one of the best infotainment systems currently available.

The entry-level Polestar 2 comes with plenty of kit, including LED front and rear lights, powered and heated front seats, the 11.1-inch touchscreen infotainment system, a rear camera, a Polestar digital key, DAB radio, front and rear parking sensors, a hands-free powered boot lid, 19-inch alloy wheels, two-zone climate control and four USB-C sockets.

There are then three packs that are available for all three models. A 'Pilot' pack costs £3,000 and bundles upgraded 'Pixel' LED lights, a 360-degree camera, and several extra safety and driver assistance systems.

The 'Plus' pack costs £4,000 and adds a heat pump for the battery to maximise range, plus a Harmon Kardon sound system, heated rear seats and a panoramic sunroof, among other extras.

The 'Performance' pack is £5,000 and includes the Ohlins adjustable dampers, lighter, 20-inch alloy wheels, Brembo brakes, performance tyres, a high gloss black roof and gold detailing.

Individual extras include floor mats, a load carrier for the roof and a tow bar.

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