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In-depth reviews

Volkswagen Passat Estate review - Reliability & safety

“The Passat gets lots of safety kit as standard, but VW owner satisfaction is in the doldrums”

Carbuyer Rating

4.1 out of 5

Owners Rating
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Reliability & safety Rating

3.5 out of 5

While it’s too early to predict the latest Passat’s reliability, it’s most likely good news that it’s an evolution of the outgoing Passat, building on tried-and-tested hardware and technology. While the infotainment is new to this car, it has made its debut in other models already. Some software bugs are likely but these should be able to be fixed with over-the-air updates rather than a trip to the dealership.

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The outgoing Passat didn’t appear in our latest Driver Power owner satisfaction survey, but Volkswagen itself came a lowly 27th out of 32 brands. This still placed it ahead of Ford and Renault in 27th and 28th respectively, but way behind the likes of Kia and Peugeot in the top 10. Just over a quarter of owners reported a fault in the first year of ownership, and while it scored pretty well for running costs, VW plunged to the bottom of the table for interior controls and connectivity.

How safe is the Volkswagen Passat Estate?

We don’t expect any issues, thanks to Volkswagen’s excellent track record at building safe family cars, but the latest Passat hasn’t yet been tested by independent experts Euro NCAP.

Even the entry-level Life trim comes with active safety kit like automatic emergency braking (AEB), lane-keeping assistance and traffic-sign recognition, along with three ISOFIX child-seat mounting points – two in the outer rear seats and one in the front passenger seat – which are compatible with I-size seats.

What are the Volkswagen Passat Estate service intervals?

Volkswagen offers two types of servicing: fixed and flexible. Fixed is recommended for drivers travelling fewer than 9,300 miles per year, and you’ll visit the dealership annually for a service or when it reaches 9,300 miles, whichever comes first. For drivers spending more time on the road, flexible servicing uses sensors to monitor oil quality, but services can be up to 18,600 miles or 24 months apart.

What is the warranty on the Volkswagen Passat Estate?

Volkswagen provides a three-year/60,000-mile warranty, which is a similar length to most German rivals, but falls behind competitors like Kia and Toyota, with standard warranties lasting for seven and up to 10 years respectively

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Which Is Best?

Cheapest

  • Name
    1.5 TSI EVO SE 5dr
  • Gearbox type
    Manual
  • Price
    £27,335

Most Economical

  • Name
    1.4 TSI PHEV GTE 5dr DSG
  • Gearbox type
    Semi-auto
  • Price
    £43,690

Fastest

  • Name
    2.0 TSI 272 R-Line 4MOTION 5dr DSG
  • Gearbox type
    Semi-auto
  • Price
    £40,055

Andy is Carbuyer's managing editor, with more than a decade of experience helping consumers find their perfect car. He has an MA in automotive journalism and has tested hundreds of vehicles.

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