The best cars to own in the UK: Driver Power 2021 results

The results for the Driver Power 2021 customer satisfaction survey are in. Once again we’ve compiled a list of the 75 best cars to own, with this year’s survey the most comprehensive to date.

We’ve gathered thousands of responses from owners, who’ve rated their cars across 10 separate categories, in 30-plus areas, including new questions on the safety and infotainment sections, as well as asking owners if they feel their cars offer good value for money. This data was rigorously analysed and used to create a comprehensive picture of how satisfying today’s most popular new cars are to own.

Carbuyer Best Buys: the best new cars to buy now

The survey covers every conceivable type of car on the market in the initial period of ownership, from first delivery to when they are 12 months old. Also, with the UK automotive landscape ever changing, our survey has kept pace with these developments and includes everything from city cars to SUVs and everything in between, including electric cars and hybrids, it’s all there.

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The results identify the top 75 best cars to own in the UK. The key criteria that make or break a car are all covered, from acceleration and handling to boot space, how easy the technology is to use and reliability - all are scored by the people who know the cars best, the owners.

So, below are the Driver Power results for 2021, where we find out what owners really think of the cars they own...

Driver Power 2021: top 10 best cars to own

1. Hyundai Kona

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While the Hyundai Kona might not be the winner you were expecting, it saw off every challenger to take the top slot in our 2021 Driver Power survey. Overall, it finished with one category win and five top-three finishes. But what makes the Kona so satisfying to own? For starters, the range includes petrol, hybrid and fully electric versions, and owners say the Kona is very refined and offers great handling, winning top marks in our survey for the brakes and strong scores for steering and ride quality.

Owners also told us that the Kona returns great fuel economy and doesn't cost the earth to service either, making it cheap to run. It’s also very reliable, with high ratings for overall quality and value for money. Other aspects that owners found impressive include the excellent infotainment setup and the car’s safety features, which are effective and reliable when called into action.

2. Kia Rio

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The Kia Rio may play second fiddle to popular superminis like the Ford Fiesta and Renault Clio but with strong scores giving it a second place finish in the Driver Power survey, it’s worthy of your consideration. Owners rated the Rio’s infotainment system higher than any other model here, with an excellent balance between touchscreen and physical controls. Also, the screen’s sensitivity scored the highest rating overall.

Other areas praised in our survey include the Rio’s low running costs, with the Kia supermini finishing second for fuel economy in the ranking. It also feels very safe, while offering a spacious interior. Reliability was also highly rated, with owners telling us it represented good value for money.

3. Mazda CX-5

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Placing 3rd, a two-place improvement over last year, the Mazda CX-5 again won praise for its stylish looks and bright paint finishes, topping the table in our exterior category for design. Elsewhere, the interior received a firmly midrange rating with owners praising the easy to use physical controls.

The other areas that impressed include the excellent infotainment system, commanding driving position and strong build quality. The CX-5 also earned a top three finish for reliability and was highly rated for value for money. One factor that failed to impress owners was performance, with only a reasonable rating for acceleration.

4. Toyota C-HR

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Despite being introduced in 2016 and having seen only a minor set of tweaks since its arrival, the Toyota C-HR is still very highly rated by its owners. It managed a strong performance, with a second place rating for ride and handling, and a sixth place finish for safety technology. The car’s design and build quality were also a hit with owners, receiving strong scores in both areas. Inside, the comfortable seats, stylish interior and solid build quality were also highly praised.

Weak spots in the C-HR’s talents include the compact rear seats, which aren’t helped by the angular roofline making access difficult and tight rear legroom. Other minor weaknesses include Toyota’s sat nav and interior storage, which could be improved. Regardless of these minor grumbles, owners were generally very happy with their CH-Rs, saying they represent great value for money.

5. Skoda Karoq

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The strong finish for the Skoda Karoq places it slightly ahead of the larger Kodiaq SUV in fifth place, with the smaller SUV earning higher aggregate scores across the board. Karoq owners report their cars are economical and have very low servicing costs. They also like the engines and acceleration. Reliability is another plus point for Skoda’s midsize SUV, along with the copious amount of safety features, which were rated as being easy to use and easy to live with.

Practicality was also highly praised. Plus points include the amount of interior storage on offer, vast boot space, and the versatile Varioflex seating, all of which make it a car that easily copes with family life.

6. Skoda Kodiaq

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We rate the Skoda Kodiaq as one of the best SUVs available and you agree with us. It took sixth spot in our survey again, earning the highest score for reliability, with overall dependability and build quality rated in first place in our survey. Owners also like the driving experience, safety features, vast practicality and the exterior design.

Downsides of Kodiaq ownership according to owners include poor fuel economy - no real surprise given its a full-sized seven-seat SUV - some gruff engines and expensive servicing costs.

7. Vauxhall Grandland X

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According to its owners, the Vauxhall Grandland X performs very well in several areas, helping it to an excellent seventh place finish in our survey. Its engines and gearboxes were highly rated, with great acceleration and smooth gearchanges. Owners also loved the infotainment system, the large amount of safety features and the affordable running costs.

The interior was praised as well, with respondents telling us they like the neat design, comfortable front seats, respectable practicality and the build quality - a trait that makes it more satisfying to own than more expensive rivals. Another plus for the Grandland X was its positive scores across the board, with every aspect of ownership rated as satisfactory at a minimum.

8. Volvo XC40

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Owners of the Volvo XC40 told us it could offer better value for money and that the fuel economy for the brand’s smallest SUV didn’t match their expectations. However, the XC40 redeemed itself with strong scores for its safety features, which operate discreetly in the background. A high rating for practicality indicates its smartly designed layout makes the best use of the available space.

There were also plaudits for the XC40’s engines and gearboxes, which offer great performance, although answers also suggest the petrol engine lacks refinement. The interior is hit with buyers as well, with the seats ranked as the most comfortable of any car featured in our list.

9. Kia Sportage

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With an improved showing over last year’s 13th place finish, the outgoing Kia Sportage breaks into our top 10 strongest performers of the year. Like all Kias, owners rated the Sportage’s infotainment, its spacious interior and its reliability. It’s also good to drive and people like the styling. The decent array of standard safety features was also praised and buyers told us the Sportage offers good value for money.

It did fall down slightly with its engine and gearbox score, which was low due to slow acceleration. Fuel economy was also poorly rated.

10. SEAT Ateca

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The SEAT Ateca won plaudits from owners as a value for money proposition, earning the second highest ranking in our survey. The Ateca’s styling was also a hit, with a strong score for the way it looks and for exterior build quality. Owners also reported strong fuel economy and affordable servicing costs.

SEAT’s infotainment system was praised, with a quality stereo and great connectivity for smartphones. The interior controls were described as easy to use, and the ventilation system is effective. Criticisms include a harsh ride quality, which is one of the few minor downsides reported.

The best cars to own 2021: 1-75 rankings

Take our Driver Power survey now, or read our list of the UK’s best selling cars.