In-depth reviews

Renault ZOE hatchback review

“The Renault ZOE is a stylish electric supermini that’s affordable and has a decent range, making it very convincing”

Carbuyer Rating

3.6 out of 5

Owners Rating

4.3 out of 5

Read owner reviews
Price
£29,395 - £33,895

Pros

  • Plenty of great deals available
  • Well equipped as standard
  • Up to 245-mile range

Cons

  • Zero-star safety rating
  • Feels heavy in corners
  • Slightly awkward design

Renault prides itself on being at the forefront of electric-car development and the ZOE is the first electric car to offer a real zero-emissions alternative to regular family superminis. This is thanks to its relatively low purchase price and packaging that broadly matches the Renault Clio for practicality.

The introduction of the latest ZOE in 2019 brought a welcome increase in power, along with styling changes, a simplified range structure and updated infotainment system, improving what was already a quite appealing electric-car proposition. Its low-mounted battery pack has the dual advantages of increasing interior space and lowering the ZOE's centre of gravity; the car is rewarding to drive around town as a result.

It's also a lot cheaper than the Nissan Leaf, BMW i3, Hyundai Ioniq Electric and Honda e, especially when the UK Government's plug-in car grant is taken into account. From late 2019 , the pricing structure for the ZOE line-up was revised with the battery leasing option being discontinued. Now every ZOE comes with the battery pack included, putting it on a level playing field with new rivals like the Peugeot e-208, Vauxhall Corsa-e, Honda e and MINI Electric.

Its 52kWh battery offers a claimed range of up to 245 miles of range on a charge and can be charged from 0-80% in around an hour and ten minutes using a 50kW charger – although this is only feasible on Iconic and GT Edition models that have the optional CCS fast-charging capability. A range of around 238 miles is more likely in good conditions, and this new model shouldn’t drop as much range in winter as the old version.

All trim versions of the ZOE come with an eight-year/100,000-mile battery warranty that guarantees the battery won’t drop below 66% of its original capacity.

When choosing a ZOE, you have the option of a carried-over R110 motor, which generates 106bhp and offers a 0-62mph time of 11.4 seconds, or a new R135 motor. The latter has 134bhp and slashes the acceleration time down to a more respectable 9.5 seconds - and it feels quicker than that thanks to the instant power available. Entry-level Play trim is only offered with the smaller motor, Iconic has a choice of both and GT Edition customers are limited to the more expensive and more powerful motor.

The ZOE is extremely quiet and smooth to drive, and offers a more relaxing driving experience than conventionally-engined cars. The power from the electric motor is available from standstill, and the lack of a traditional gearbox makes for seamless progress and brisk acceleration, especially around town. The ZOE is also able to keep up with motorway traffic without difficulty, particularly with the more powerful R135 motor fitted. If you accept the limitations around range and charging, it should be no harder to live with and drive than a normal supermini.

All three models are well equipped. The entry-level Play features LED headlights, air conditioning, cruise control, auto lights and wipers and a seven-inch touchscreen with Apple CarPlay and Android Auto compatibility, plus a free wallbox charger. Mid-range Iconic adds climate control, wireless phone charging, parking sensors, alloy wheels and a handy split-folding rear seat bench for around £2,500. A GT Edition model heads the range, adding different upholstery and a larger 9.3-inch touchscreen.

It scored five stars for safety when it was originally tested by Euro NCAP in 2013 but a retest in 2021 saw the score revised to zero stars. Renault has taken away some of the ZOE’s airbags, which means there’s less protection for the driver and passengers. It was also criticised for lane-keeping assist not being fitted as standard, although this seems harsh as it’s available on Iconic and GT Edition trims.

Although petrol and diesel rivals have an advantage in terms of price and range, the ZOE still offers one of the best packages we’ve yet seen to tempt motorists away from fossil-fuelled cars. It’s comfortable, fun to drive and, with increased-range versions available, flexible to use. In the light of its all-round competence, it looks like the electric revolution is overcoming resistance. Its new safety rating is the only real negative point.

See how this car scored on our sister site DrivingElectric

Next Steps

Which Is Best?

Cheapest

  • Name
    80kW Play R110 50kWh 5dr Auto
  • Gearbox type
    Auto
  • Price
    £29,395

Most Economical

  • Name
    80kW Iconic R110 50kWh Rapid Charge 5dr Auto
  • Gearbox type
    Auto
  • Price
    £31,895

Fastest

  • Name
    100kW Iconic R135 50kWh Rapid Charge 5dr Auto
  • Gearbox type
    Auto
  • Price
    £32,395

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